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Every Alanui piece is crafted with love and dedication. To care for your item, we recommend professional dry cleaning only. Cool iron if needed. Do not wash, tumble dry, or bleach. We also recommend storing the item flat to avoid stretching. Handle with care and keep away from jewelry or sharp objects that may snag the yarn.
SHIPPINGThe products purchased on the Website shall be delivered to the delivery address provided by the Customer when creating their account or purchasing the product.Delivery times and costs vary depending on the country of destination.RETURNSIf you have changed your mind, you may return a product within 14 days from the date of delivery of the order or, in the case of an order with multiple products delivered on different dates, from the date of receipt of the last product.For full information, please see our general terms and conditions of sale.
We are available at +39 02 4507 7341 from Monday to Friday, from 09:00 to 13:00 and from 14:00 to 18:00 (CET), excluding public holidays (1 and 6 January, Easter and Easter Monday, 25 April, 1 May, 2 June, 15 August, 1 November and 8/25/26 December), by e-mail at customer.care@alanui.it. We will respond to your request within 24 to 48 business hours.
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